Refund policy

Return & Refund Policy

Effective Date: October 18, 2025

At Stir the Pot Fashion, we strive to ensure customer satisfaction and product quality. This Return & Refund Policy outlines the conditions under which returns and refunds are accepted.

1. Eligibility for Returns

We accept returns only for items that are damaged, defective, or incorrect upon arrival.
To initiate a return:

  • Contact us within 14 days of delivery at stirthepotfashion@gmail.com

  • Include your order number, a description of the issue, and photos showing the problem

We will review your request and provide instructions for returning the item if approved.

2. Non-Returnable Items

Due to the nature of our products, the following items are not eligible for return or refund:

  • Items purchased for reasons of size, color, or preference

  • Sale or clearance items

  • Gift cards

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Processing times may vary depending on your bank or payment provider.

4. Exchanges

Exchanges are only available for defective or damaged items and are subject to product availability.

5. Return Shipping

Unless otherwise approved, customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

6. Contact Information

For all return or refund inquiries, please contact:
Stir the Pot Fashion
Email: stirthepotfashion@gmail.com